Incidents Management Specialist

Incidents Management Specialist

  • Location


  • Sector:

    Banking & Financial Services

  • Job type:


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  • Published:

    over 1 year ago

  • Expiry date:


  • Consultant:


In this role, you will provide support for the usage of Compliance Tools on the Domains of Financial Security & Know Your Client, Market Integrity and Ethics across the APAC region.

With a client service-centric mindset, you take pride in assisting Compliance users in resolving Compliance tool-related incidents during APAC time zones, follow incidents through to resolutions and act proactively to ensure requests are responded in a timely manner. As the primary point of contact for Business Continuity topic relating to Compliance systems, you will track system disaster recovery and IT continuity activities for compliance system. In addition, you will take responsibility in attending to audit and regulatory requests, as well as generating dashboards for management and business reporting.

To qualify for the role, you should possess a bachelor degree or equivalent with at least 5 years’ relevant experience gained in banking, payment or compliance arena. Project Management and Application Support skills, and experience in computing and information technology. A good team player, dynamic with the ability to drive improvements and deliverables for the role.

Interested applicants, please reach out to me at helen@ansasearch.com . Your interest will be treated with the strictest confidentiality.

EA Reg. No: R1105493
EA Licence No: 16S7973